Uphold Login – Frequently Asked Questions (FAQ)
1. How do I log in to my Uphold account?
To log in:
- Visit https://uphold.com
- Click Log In at the top right corner
- Enter your email address and password
- Complete any required 2FA (Two-Factor Authentication)
- Click Continue
2. I forgot my Uphold password. What should I do?
Click Forgot password? on the login page, enter your email, and follow the instructions to reset your password.
3. I didn’t receive the login verification code. What can I do?
- Check your spam or junk email folder
- Ensure your email inbox has space
- Verify the correct email address was used
- If using 2FA via app, ensure it’s synced and accurate
- If issues persist, contact Uphold Support
4. Can I log in to Uphold from multiple devices?
Yes, you can log in from multiple devices. Additional verification may be required for new devices for your security.
5. Why am I being asked for 2FA during login?
Uphold uses Two-Factor Authentication to protect your account with an extra layer of security.
6. I lost access to my 2FA device. How do I log in?
Select Trouble with 2FA? on the login page or contact Uphold Support for account recovery assistance.
7. Can I log in using biometrics (Face ID or fingerprint)?
Yes, you can enable Face ID or fingerprint login using the Uphold mobile app settings.
8. Is it safe to log in to Uphold on a public or shared device?
It’s not recommended. If you must, make sure to log out immediately and avoid saving your login details.
9. What should I do if I suspect unauthorized login activity?
- Change your password immediately
- Contact Uphold Support
- Review your security settings and activity logs
10. Where can I get further help with login issues?
Visit the Uphold Help Center or reach out to their customer support team for assistance.